Protecting your data and private information is our priority.
Botpoison is built and operated as a privacy-first company.
We make money from paying customers, we do not sell your data: never have, never will.
In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data.
By using Botpoison ("Service"), you consent to the data practices described in this policy.
Effective date: 15/06/2021
While using the Service, we typically ask for personal information including:
We may use the information we collect in the following ways:
We collect and geocode IP addresses to:
We collect information about your computer hardware and software to maintain service quality and to provide general website statistics.
This information includes but is not limited to the following:
From time to time, we may publish non-personally-identifying information in the aggregate.
A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more.
You can adjust cookie retention settings in your own browser.
To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.
When you write use with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
We also store any information you volunteer like surveys.
Sometimes when we do customer interviews, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.
We don't collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities.
We also don't collect any biometric data.
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
Our products and web properties are operated from Belgium.
Please be aware that any information you provide to us will be transferred to and stored in Ireland.
By using the Service and providing us with your information, you consent to this transfer.
Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
An external PCI-compliant payment gateway ("Stripe") handles all credit card transactions, all transactions are processed through a gateway provider and are not stored or processed on our servers.
While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Although the Service owns the code, databases, and all rights to the Service's application, you retain all rights to your data.
We will take the following responsive action, should a data breach occur:
We do not sell or trade your personally-identifying information.
We may employ third party companies and individuals to facilitate the Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how the Service is used.
These third parties have access to your personally-identifying information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party site or service.
We do not specifically market to children under the age of 13 years old.
If you are a parent or guardian, and you are aware that your child has provided us with personally-identifying information, please contact us.
If we become aware that we have collected personally-identifying information from children without verification of parental consent, we take steps to remove that information from our servers.
We will update this policy to comply with relevant regulations, reflect company and customer feedback.
We encourage you to periodically review this policy to be informed of how we protect your information.
Whenever we make a significant change this policy, we will let you know via email and/or a prominent notice on the Service.
Changes to this policy are effective when they are posted on this page.
Have any questions, comments, or concerns about this policy, your data, or your rights with respect to your information?
Please get in touch by emailing us at firstname.lastname@example.org, and we'll be happy to answer them.
You can also contact us at any time to: